IBEX GLOBAL Headquartered in Washington D.C. and listed on the London Stock Exchange, IBEX Global (A TRG Company) is a Business Process Outsourcing (BPO) firm that delivers not just onshore, but also, near-shore and offshore solutions employing over 10,000 customer service professionals. IBEX Global has redefined its global presence in countries such as USA, UK, Pakistan, UAE, Philippines and Senegal by establishing 21 contact centres and providing support in 20+ languages.
Assistant Manager – IT Security: Minimum 4 – 6 years of experience in the role of Information Technology security services. Ability to facilitate, drive, orchestrate and lead large diverse groups. Must be willing to work in unconventional shifts (on call/afterhours/weekends).Preferably have some technical certifications such as CISSP/CCNP/CCNP Sec/CCNA Sec/JNCIS-SEC.
Hands on network security experience with firewalls, IPS/IDS, SIEM solutions and vulnerability assessment tools. Conduct review of IT security controls including servers and network devices; analyze security risks and develop response procedures. Perform firewall IPS/IDS review, identify gaps and recommend security controls aligned with business requirements. Analyze and recommend network security controls in planning network infrastructure for new applications and services.Work with IT and business departments in developing new initiatives and ensure that all applicable security controls are in place. Respond proactively in case of any security incident, investigate and report on security measures taken to address threats.Monitor computer networks for security threats or unauthorized users.Work with IT and business department to comply with PCI DSS standard.Work with relevant department for developing and testing BCP/DR plans.
Bachelor’s degree preferably in Computer Sciences/Information Technology/Software Engineering or Telecom Engineering. Exceptional written and verbal communication skills along with strong analytical and problem solving skills.